Below is a consolidated summary of Anatomy Cloud’s Frequently Asked Questions (FAQ) to help you quickly understand the platform’s features and how to operate it.
This FAQ covers common topics including account registration and login, DICOM image processing, VR/MR headsets installation, system requirements, and more.
Please feel free to browse the FAQ section below to find answers and gain additional support information.
If you have further questions, you are welcome to contact our customer support team at any time.
Anatomy Cloud focuses on AI analysis of medical images and XR (Extended Reality) digital solutions. The main features include:
- 3D reconstruction of CT/MRI images and other DICOM format datasets.
- Cross-device data sharing and multi-user collaboration, supporting computers, mobile phones, tablets, and VR/MR headsets.
- Click the "Register" button at the top right corner of the homepage, fill in the required information, and complete the verification process.
- For healthcare institution users, please contact the system administrator to activate professional features.
Click "Forgot Password" on the login page, enter the email address you used for registration, and the system will send you a password reset link.
Possible reasons include:
- Uploading multiple types of DICOM series (e.g., raw images and reconstructed images mixed) causing data inconsistency.
- Inconsistent image parameters (e.g., varying slice intervals).
- Select a single-purpose DICOM series based on your needs (e.g., raw images or functional images only).
- Ensure image integrity and consistency before uploading.
- The platform supports standard CT/MRI DICOM format.
- Yes, you need to download and install the dedicated Anatomy Cloud APP to use the platform’s features on the headsets.
- Supported devices include Microsoft HoloLens 2, Apple Vision Pro, and Meta Quest 3.
- To download the APP: log in to the platform, go to the "Contact Us" page to obtain the download link and installation guide.
- No, Anatomy Cloud is a web-based service. You can access it through a web browser.
- We recommend using the latest versions of Chrome or Edge browsers for the best experience.
You can contact us via：
Email：service@anatomy-cloud.com
Anatomy Cloud complies with cybersecurity-related laws and international data protection standards such as GDPR and HIPAA.
No. Your data is used solely for the purposes you have authorized and will not be shared with any third parties without your consent.
If you have any questions, please contact
Customer Service Email： service@anatomy-cloud.com Leave your questions for technical support.